Complaints policy and procedure template

This policy template is intended as guidance only and should be adapted to meet the circumstances of groups and organisations.

Complaints policy and procedure

Being a charity trustee

The Charity Commission have some fantastic resources on various aspects of Governance within Charities (for both Trustees and staff). Take a look at the link bloew for more inforamtion.

Advice and guidance for Charity Trustees – Getting the most out of being a charity trustee

Charity governance, finance and resilience: 15 questions trustees should ask

The Charity Commission have some fantastic resources on various aspects of Governance within Charities (for both Trustees and staff). Take a look at the link below for more information.

Charity governance, finance and resilience: 15 questions trustees should ask – GOV.UK (www.gov.uk)

Making decisions at a charity

The Charity Commission have some fantastic resources on various aspects of Governance within Charities (for both Trustees and staff). Take a look at the link below for more information about making valid trustee decisions that are in your charity’s best interests.

Making decisions at a charity – GOV.UK (www.gov.uk)

Charity purposes and rules

The Charity Commission have some fantastic resources on various aspects of Governance within Charities (for both Trustees and staff). Take a look at the link below to find out more about the rules you must follow to govern your charity.

Charity purposes and rules – GOV.UK (www.gov.uk)

Managing your charity: detailed information

The Charity Commission have some fantastic resources on various aspects of Governance within Charities (for both Trustees and staff). Take a look at some at the link below for more information  on managing your charity.

Setting up and running a charity: Managing your charity – detailed information – GOV.UK (www.gov.uk)

Set up a charity: step by step

The Charity Commission have some fantastic resources on various aspects of Governance within Charities (for both Trustees and staff).  Take a look at their information on setting up a charity below:

Set up a charity: step by step – GOV.UK (www.gov.uk)

 

Choosing a Legal Structure Route Map

Managing key events in the life of a charity