Refuge Support Worker (Out of Hours) required

Refuge Support Worker (out of hours)

Northampton         £14,532

Average of 23 hours per week

NDAS provides refuge to victims of domestic abuse.  One of our Northampton based refuges also accepts women who are also living with the effects of addiction to drugs and/or alcohol.  This refuge is operated 24 hours and this role is to cover hours outside “office hours”.

Essential candidate criteria includes:

  • 2 years’ experience of working in a supportive role with vulnerable families and/or children, or equivalent

  • Clear understanding and awareness of domestic abuse and the impact on victims

  • Clear understanding of alcohol and drug addiction issues

  • Excellent communication and report writing skills

  • Proficient IT skills

  • Current driving licence and access to vehicle.

Purpose of Post:

  • To work as part of the team to ensure the effective running of the refuge and providing appropriate support to service users who have substance/alcohol misuse issues.

  • Delivering advice and information related to domestic abuse.

  • Undertaking telephone assessments of applicants for the organisations refuge accommodation, outreach and groups work.

  • Maintaining computerised database of essential information related to the profile of clients.

  • To be responsible for delivering individual support plans, to service users enabling them to make informed decisions about their future through the key work system.

  • Supporting clients to move on to appropriate accommodation when suitable.

  • Offer advice and support to all NDAS refuge residents outside working hours.

  • Liaise with partnership agencies around substance misuse and recovery for individual clients.

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