A focus on early support available for families and young people as they are invited to have their say

Parents, carers, and young people are invited to have their say on future services for children, young people and families in West Northants as part of a consultation to refresh and review their local support offer.

The consultation is an opportunity for families to input into what their 0 to 19 services look like for children and young people, and how families would like to access support, advice and information in a way that is convenient and right for them. 

The consultation is available now for residents to complete via the online survey here: https://westnorthants.citizenspace.com/family-hubs/services-for-cyp-and-families.

All responses from the survey will be anonymous, with the feedback being collated and used to inform the new service model for Council funded 0 to 19 services and the approach to how the Council, together with other local organisations improves the offer regarding early support for children and young people in West Northamptonshire.  

This comes at a time in West Northamptonshire, where this is a huge focus on early help services for our families and young people, with this consultation being an important part. Together with other local organisations, the Council is looking at the early help offer and how this can be strengthened to ensure there is the right, preventative support available. The consultation responses will directly feed into project and service development including:

  • Establishing local Family Hubs in West Northants with the aim of ensuring all families with children aged between the years of 0-19 can access help, advice and support they need for a wide range of services much more easily. This includes exploring different ways to make services accessible – for example building an informative website, creating in-person ‘hubs’ where various services are available for families in one place.
  • Planning of the Council’s service specification for our 0-19 services – understanding what families and young people would like from these services will help create a localised offers that meets the needs of our population.

About the early help offer

The focus on the early help offer is about how together with other organisations such as health and the voluntary sector and community organisations, the council can ensure families can access timely and helpful support to offer information, advice and guidance on a range of topics (this may be advice on newborn support and development, vaccinations for children, mental wellbeing advice for teenagers) to name a few examples. By ensuring that people have access to the right early help can make a difference to their wellbeing, development and ultimately, life experiences.

Across West Northants, there are some excellent services which provide early help support, for example, our schools, health colleagues, voluntary sector, libraries, and others. However, the needs of children and families that require help and support continues to increase and it is essential the council meet the needs of our population and streamline how people can access this support. It is only by listening and engaging with those that have used these services or are likely too, that a service offer can be built that is right for local families.

The consultation closes on Sunday 28 April 2024 at midnight. All responses from the survey will be anonymous.