Northampton Door to Door Service

This service launched in 1997 to provide transport for residents in the Borough of Northampton who cannot access public transport, be it through impaired mobility or reason of disability. Our service enables otherwise housebound residents to enjoy freedom and independence in their daily lives.

Our trained and caring drivers along with a fleet of specially-adapted minibuses can accommodate both wheelchairs and scooters. We offer weekly trips to most major supermarkets, transport to appointments and day care as well as visiting family & friends.

The service is also beneficial to carers and families who, with limited resources, may struggle to get their loved ones some level of mobility or give them respite from their caring duties.

We also arrange transport for regular lunch clubs, outings to garden and shopping centres too.

Membership

We have two offers:

  1. Our Basic Demand Responsive Service (DRS) is free for non-assisted travel where the minibus will arrive at the appointed time, in a place nearest to the passengers’ address. They will wait for a few minutes and, if the passenger does not appear, will move on to the next pickup.  These journeys can be booked one day in advance.
  2. The Full NDDS Door-to-Door Membership is available at an annual cost of £25.  The drivers will pick up from the member’s address (or specified location), help them to and from the minibus, assist with shopping and other goods on and off the bus and to the front door if required.  NDDS Door-to-Door membership users get priority booking for the bus and in addition can book our Shopping Service and Lunch Club outings.

Providing members have a valid bus pass then all travel after 9.30 am is free of charge, with travel before this time incurring a small fare.

As a registered bus service our fares are calculated based on miles travelled.

  • Up to 2 mile radius = £2.90
  • 3 mile radius = £4.10
  • Over 3 miles = £5.10
  • We add a £1 booking admin charge per one way trip.